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Build what Bangladesh's e-commerce uses every day.

The market nobody built for

The market nobody built for

Omnistra is a Bangladeshi software company. We build the AI workforce that runs an e-commerce business from end to end: agents that sell, answer, recover and follow up, and the system of record they work from.

Almost every tool a Bangladeshi shop can buy was designed somewhere else, for a market that pays by card and buys through a checkout page. Here the order arrives in a message thread or on a phone call, and it is paid for in cash at the door, or on bKash a moment before it gets there. The distance between those two worlds is not a translation problem. It is an infrastructure problem, and nobody had done the work.

That gap has a cost, and it is paid by people rather than by companies. A shop with real demand is held back by how many messages one person can read in an Eid week. A parcel that was never going to be accepted ships anyway, and the shop pays for the delivery twice. Multiply that across a market where most commerce still begins in a message thread, and it stops being an inconvenience. It becomes a ceiling on what this country's commerce is allowed to become.

We are building the thing that lifts it. Voice agents that speak Bangla the way customers actually speak it. One record holding every order, buyer, product and parcel, so the AI answers from what is true rather than from a prompt someone wrote last week. Routing that chooses a courier on evidence instead of habit.

The work is genuinely hard. Real-time voice in a language with little training data behind it. Risk scoring on signals that are thin and noisy. Integrations with courier systems that were never designed to be integrated with. If any of that reads like a softer version of the problems people take on elsewhere, it is the opposite. The constraints here are tighter and the tolerance for a system that half works is close to zero, because a shop that loses a day of orders does not get the day back.

We are early, and we would rather say so plainly than dress it up. Small team, first merchants, a great deal still unbuilt. The reason to join now is that the important decisions have not been made yet and you would be one of the people making them. The cost of joining now is that very little is finished, and some of what you build you will build a second time.

What we can promise is proximity. The people this is for are a short drive away. You will sit in their shops, watch them work, and see the thing you shipped on Tuesday change how somebody's Thursday goes. Very few engineers get to work that close to the consequence of their own decisions.

We build in Dhaka, and every role on this page is open to working fully remote.

If this is the kind of work you want to be doing, we would like to hear from you.

How we work at Omnistra

Ship to a real shop

Nothing is finished until a merchant is using it. A demo is not evidence. The measure of a week is what changed for somebody running a business.

Sit where the problem is

Everyone here spends time in the shops we build for, not in meetings about them. An opinion formed in a room loses to an observation made in a stockroom.

The strongest argument wins

Seniority does not settle a disagreement. Bring the evidence, change your mind out loud when someone brings better, and move on without keeping score.

Fewer things, finished

We would rather ship four things that hold than twelve that need watching. Half-built surface area is a debt the whole team pays later, usually at the worst moment.

Say the hard thing early

A slipped date raised on Monday is a plan. The same date raised on Friday is a problem. Nobody here is penalised for bad news delivered in time to act on.

Own it past your title

Whoever notices is the person who either fixes it or finds who can. Handing a problem back untouched is not a neutral act.