2X
more productive than human agents
Ecommerce customer support at scale
Be where your customers are, and deliver personalized, always-on customer service across every channel.
Elevate your CX with AI agents proven to outperform humans
100%
increase in CSAT scores
200%
ROI on AI investment
40%
automated resolution rate
Omnistra AI
Omnistra AI agents powered by one unified Reasoning Engine™
Why do enterprises choose Ada's Omnistra AI?
- Natural language, tone & inflection
- Low latency
- Fast, instinctive responses balanced with deep reasoning
- Integrated Playbooks to automate frequent, high-volume SOPs
Listen to an actual customer call from Branch, a workforce payments platform, featuring Ada's Omnistra agent. Recorded in March 2026, the call was edited only to remove personal identifying information.
A smarter way to audit.
Arden
Manual / Spreadsheets
AI Copilots
Evidence Gathering
Computer-use agents pull evidence across your stack
Email chains and screenshot requests
Static connectors only, limited coverage
Data Intelligence
Intelligence Graph resolves identities across every system
Hours of VLOOKUPs and column cleanup per test
Pattern matching on what you upload
Test Execution
Full-population testing with exception analysis attached
One control at a time, sample-based
Drafting assist, you still run the logic
Workpaper Traceability
Every conclusion linked to source evidence
Manual cross-referencing, error-prone
Chat output, no source linkage
External Auditor Review
Defensible under external auditor scrutiny
Often requires heavy rework after auditor review
Chat-generated drafts rarely hold up
Audit Time
Minutes per test
Days per test
Faster drafting, same slow setup
Set up. Launch. Recover.
Share your customers, configure your context, let Boom handle the conversations, and measure the impact.
Bring your customer list however works for you. No engineering required.
Create Campaign
GET STARTED
Ready to see yourAI agents in action?
See how effortless end-to-end servicing can be with Omnistra AI.