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Omnistra Agent Is Live

Autonomous customer support and sales operations

Executed in real time to redefine customer experience

One platform,
unlimited integrations

SMART SUGGESTIONS

Improve as you go

Performance enhancement

Designed to help you hit KPIs

Custom suggestions

Based on your unique business requirements

Auto improve

Ready-to-implement policy improvements

Smart Insights

Your agent will surface patterns and uncover root causes, then offer tips on how to update your policies to improve support performance.

Map every control in real-time

Our Walker agent keeps your control inventory accurate and up to date, learning from org charts, processes, and past audits.

See Walker
Automate internal audit tasks with AI
FJ
Q
10-Q Q1 2025
Published & Audited
51 Tables Extracted

TABLE 1: Earnings Summary

($ in millions, except for per share data)

For the three months ended March 31,20252024% Change
Revenue
Net income
Audit Workbench

Extracted Table

Condensed Consolidated Statements of Income

Test every control continuously

Our Guardian agent validates every control in real time, reconciles HR and access data, and flags issues before they become audit findings.

Meet Guardian
Automate internal audit tasks with AI
FJ
Q
10-Q Q1 2025
Published & Audited
51 Tables Extracted

TABLE 1: Earnings Summary

($ in millions, except for per share data)

For the three months ended March 31,20252024% Change
Revenue
Net income
Audit Workbench

Extracted Table

Condensed Consolidated Statements of Income

Trace every transaction end-to-end

Our Tracer agent links GL, sub-ledgers, ERP, and payments into one audit trail, detecting anomalies early and producing ready-to-share audit packs.

Explore Tracer
Automate internal audit tasks with AI
FJ
Q
10-Q Q1 2025
Published & Audited
51 Tables Extracted

TABLE 1: Earnings Summary

($ in millions, except for per share data)

For the three months ended March 31,20252024% Change
Revenue
Net income
Audit Workbench

Extracted Table

Condensed Consolidated Statements of Income

NATURAL VOICE

Engage with empathy

Personalized voices

Tailor your agent's voice to match your brand

Dynamic interrupts

Designed to adapt to a global audience

Ultra-low latency

Ready-to-implement policy improvements

Vertical Fluidity

001 ADAPT

Bootstrap with reinforcement fine-tuning

Generate synthetic data. Fine-tune with reinforcement learning. Outperform frontier APIs with small, specialized models.

002 EVALUATE

Evaluate with bespoke AI judges

Measure the metrics that matter for your business with AI judges predictive of production performance.

003 EVALUATE

Guarantee performance with A/B testing

Take no risks in production. Validate user preference with A/B testing before going to production.

004 SERVE & ADAPT

Optimize with production feedback

Track business metrics and model interactions in real time. Use production feedback to continuously improve model performance.

Voice Experience

Emotionally-aware agents that understand tone, intent, and context. Fluidly handle accents, interruptions, and rapid turns of conversation to ensure every conversation feels natural.

CUSTOMER SPOTLIGHT

See how enterprises scaled customer engagement with Omnistra

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DOORDASH

How DoorDash and Giga built reliable support at scale

customer-profile
Andy Fang

Co-Founder at DoorDash

At DoorDash, we operate at a massive scale across services, platforms, and languages. Giga leveraged usage data to deliver measurable improvements, including fewer escalations, faster resolution paths, and more efficient workflows across our teams. As we continue to grow across more than 40 countries and serve nearly 50 million people each month, partnerships like this are critical to delivering better outcomes for consumers on a global scale.

GET A PERSONALIZED DEMO

Ready to see the Omnistra AI agent in action?

Omnistra's AI agents handle complex workflows at scale, from live delivery issues to compliance decisions, while maintaining over 90% resolution accuracy in production.

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