Omnistra Agent Is Live

AI that talks like a human.Handles millions of calls.

AI agents for enterprise support

Solve your most complex support issues with AI, up and running in two weeks.

with AI, up and running in two weeks.

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DEFLECTION RATE

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SUPPORTED LANGUAGES

CUSTOM AGENT

Built tohandle complexity

Extremely customizable

Fine-tune every nuance to match your business

Auto policy writing

Get started with just a transcript

Built-in Copilot

AI helps you build your ideal support agent

Agent Canvas

The fastest way to build, govern, and scale enterprise AI agents

Create the agent

Ground agents in your brand standards, compliance rules, and workflows so every interaction is consistent and on-policy.

Define policies

Design the logic

Test and launch

Monitor and improve

SMART SUGGESTIONS

Improve as you go

Performance enhancement

Designed to help you hit KPIs

Custom suggestions

Based on your unique business requirements

Auto improve

Ready-to-implement policy improvements

Smart Insights

Your agent will surface patterns and uncover root causes, then offer tips on how to update your policies to improve support performance.

Choose an objective

Select a metric like resolution rate, escalation rate, or customer satisfaction.

Generate insights

Validate at scale

NATURAL VOICE

Engage with empathy

Personalized voices

Tailor your agent’s voice to match your brand

Dynamic interrupts

Designed to adapt to a global audience

Ultra-low latency

Ready-to-implement policy improvements

Voice Experience

Emotionally-aware agents that understand tone, intent, and context. Fluidly handle accents, interruptions, and rapid turns of conversation to ensure every conversation feels natural.

CUSTOMER SPOTLIGHT

See how enterprises scaled customer engagement with Omnistra

DWR RATE

DOORDASH

How DoorDash and Giga built reliable support at scale

Andy Fang

Co-Founder at DoorDash

At DoorDash, we operate at a massive scale across services, platforms, and languages. Giga leveraged usage data to deliver measurable improvements, including fewer escalations, faster resolution paths, and more efficient workflows across our teams. As we continue to grow across more than 40 countries and serve nearly 50 million people each month, partnerships like this are critical to delivering better outcomes for consumers on a global scale.

GET A PERSONALIZED DEMO

Ready to see the Omnistra AI agent in action?

Omnistra's AI agents handle complex workflows at scale, from live delivery issues to compliance decisions, while maintaining over 90% resolution accuracy in production.