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Industries · 60 and counting

Every business that starts with a conversation.

For shops, clinics, salons, coaching centres, travel agencies and more.

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MessengerClothing shop · MirpurBanglish

Apu ei kurti ta L size e ache?

Ji, ache. L e ekhon 3 ta baki, dam 1,250 taka. Kothay pathabo?

House 12, Road 3, Mirpur 10. Nam Rima. COD hobe to?

Ji, hobe. Mirpur e delivery charge 60 taka. Kurti, L, 1 ta · delivery shoho 1,310 taka · Mirpur 10 · COD. Confirm korbo?

Ji confirm koren

Confirmed, Rima. Steadfast e jacche, 2 diner moddhe pouchabe. Parcel kothay ache, ekhanei jekono shomoy jiggesh korte parben.

Order confirmed · Steadfast · COD

One agent

Five channels in. Two endings out.

Wherever your customers write or call, the same agent reads it, checks it, confirms it and finishes the job: a parcel on its way, or a name in your calendar.

Example jobs. Real steps.
Messages from Messenger, Instagram, WhatsApp, website chat and phone calls go through one Omnistra agent in four steps: it reads the language and intent, checks stock or free slots, confirms the details, then acts. Product orders end with a courier booking; service requests end with a calendar booking.

Three languages, one agent

Speaks the way your customers type.

Bangla, English or Banglish, and every mix in between. The agent replies in the language it was asked in.

বাংলাBangla script

  1. Customer: আসসালামু আলাইকুম, এই সিরামটা কি সেনসিটিভ স্কিনে ব্যবহার করা যাবে?

  2. Agent: ওয়ালাইকুম আসসালাম। জি, এটা ফ্র্যাগ্রেন্স-ফ্রি, সেনসিটিভ স্কিনের জন্যই বানানো। ৩০ মিলি ১,১৫০ টাকা, স্টকে আছে। কোথায় পাঠাব?

  3. Customer: বাসা ৮, রোড ৫, সেক্টর ৭, উত্তরা। ক্যাশ অন ডেলিভারি হবে?

  4. Agent: জি, হবে। সিরাম, ৩০ মিলি · ডেলিভারিসহ ১,২৫০ টাকা · উত্তরা সেক্টর ৭ · ক্যাশ অন ডেলিভারি। কনফার্ম করব?

  5. Customer: জি, করেন।

  6. Agent: কনফার্মড। পাঠাও কাল সন্ধ্যার মধ্যে পৌঁছে দেবে। পার্সেল কোথায় আছে, এখানেই যেকোনো সময় জিজ্ঞেস করতে পারবেন।

  7. অর্ডার কনফার্মড · পাঠাও · ক্যাশ অন ডেলিভারি
EnglishStandard English

  1. Customer: Hi, can I use this serum on sensitive skin?

  2. Agent: Hello. Yes, it's fragrance-free and made for sensitive skin. 30 ml is Tk 1,150 and it's in stock. Where should we deliver?

  3. Customer: House 8, Road 5, Sector 7, Uttara. Cash on delivery?

  4. Agent: Yes. Serum, 30 ml · Tk 1,250 with delivery · Uttara Sector 7 · Cash on delivery. Shall I confirm?

  5. Customer: Yes, go ahead.

  6. Agent: Confirmed. Pathao will deliver it by tomorrow evening. Ask me here any time where it is.

  7. Order confirmed · Pathao · Cash on delivery
BanglishBangla in English letters

  1. Customer: Assalamu alaikum, ei serum ta ki sensitive skin e use kora jabe?

  2. Agent: Walaikum assalam. Ji, eta fragrance free, sensitive skin er jonnoi banano. 30 ml 1,150 taka, stock e ache. Kothay pathabo?

  3. Customer: House 8, Road 5, Sector 7, Uttara. COD hobe?

  4. Agent: Ji, hobe. Serum, 30 ml · delivery shoho 1,250 taka · Uttara Sector 7 · COD. Confirm korbo?

  5. Customer: Ji, koren.

  6. Agent: Confirmed. Pathao kal shondhar moddhe pouche dibe. Parcel kothay ache, ekhanei jekono shomoy jiggesh korte parben.

  7. Order confirmed · Pathao · COD

60 industries

Find your industry.

Search by what you sell or what customers book. Every result opens a live example.

14 of 60

Retail and F-commerceEnds with a courier

Eight families

See it run in your industry.

Pick an industry, pick a language. Each conversation below is one the agent handles end to end.

Ends with a courier14 industries

Retail and F-commerce

Every product sold in a chat, scored, shipped and tracked.

MessengerClothing shop · Mirpur

Apu ei kurti ta L size e ache?

Ji, ache. L e ekhon 3 ta baki, dam 1,250 taka. Kothay pathabo?

House 12, Road 3, Mirpur 10. Nam Rima. COD hobe to?

Ji, hobe. Mirpur e delivery charge 60 taka. Kurti, L, 1 ta · delivery shoho 1,310 taka · Mirpur 10 · COD. Confirm korbo?

Ji confirm koren

Confirmed, Rima. Steadfast e jacche, 2 diner moddhe pouchabe. Parcel kothay ache, ekhanei jekono shomoy jiggesh korte parben.

Order confirmed · Steadfast · COD

What the agent handles for Fashion and modest wear

  1. Size, fabric and colour questions
  2. Live stock checked before every yes
  3. Order, address and payment in the chat
  4. COD risk scored before dispatch
  5. Best courier booked, "where is it?" answered
  6. Exchange requests passed to your team

Shown on Messenger. The same agent answers on your other channels.

See it on your business

Ends with a courier5 industries

Food

Orders, pre-orders and tables, taken the moment someone asks.

WhatsAppOrganic grocer · Mohammadpur

Can I get pure mustard oil and deshi eggs today?

Yes, both are in stock. Cold-pressed mustard oil is Tk 380 a litre and deshi eggs are Tk 240 a dozen. How much of each would you like?

1 litre oil, 2 dozen eggs. Block C, Road 4, House 12, Mohammadpur. Cash on delivery

Mustard oil, 1 litre · Deshi eggs, 2 dozen · Tk 920 with delivery · Block C, Road 4, House 12, Mohammadpur · Cash on delivery. Shall I confirm?

Yes, go ahead

Your order is confirmed and will reach you by 5 PM today. You can ask me here any time where it is.

Order confirmed · Same-day delivery

What the agent handles for Grocery and organic

  1. Stock and price questions
  2. Delivery area and time questions
  3. Repeat baskets from past orders
  4. Order, address and payment in the chat
  5. Best courier booked, "where is it?" answered
  6. Freshness complaints passed to your team

Shown on WhatsApp. The same agent answers on your other channels.

See it on your business

Ends in the calendar9 industries

Healthcare

Serials, appointments and reminders. A clinician stays in charge of care.

Phone callChamber · Chattogram

Callerহ্যালো, কাল ডা. রহমানের সিরিয়াল পাওয়া যাবে?

Agentজি, পাওয়া যাবে। কাল সন্ধ্যায় ডা. রহমান বসবেন, ৭টায় ১২ নম্বর সিরিয়ালটা খালি আছে। রোগীর নাম আর বয়সটা বলবেন?

Callerআমার আম্মার জন্য। রহিমা বেগম, বয়স ৫৪। ফি কত?

Agentনতুন রোগীর ফি ১,০০০ টাকা, চেম্বারেই দেবেন। তাহলে কাল সন্ধ্যা ৭টায় ১২ নম্বর সিরিয়াল, রহিমা বেগমের নামে, বয়স ৫৪। বুক করে দিই?

Callerজি, দেন।

Agentহয়ে গেছে, ১২ নম্বর সিরিয়ালটা আপনাদের। কাল সকালে এই নম্বরে হোয়াটসঅ্যাপে রিমাইন্ডার যাবে, ওখান থেকেই কনফার্ম করতে বা সময় বদলাতে পারবেন। পৌনে ৭টার মধ্যে চলে আসবেন।

সিরিয়াল ১২ · কাল সন্ধ্যা ৭:০০

What the agent handles for Doctors' chambers

  1. Which doctor sits when, and the fee
  2. Serials booked in one shared diary
  3. Reminders with Confirm, Reschedule, Cancel
  4. Reschedules and cancellations in the same thread
  5. Follow-up visits when the patient is due
  6. Never diagnoses; clinical questions go to the doctor

Shown on a phone call. The same agent answers on your other channels.

See it on your business

Ends in the calendar5 industries

Beauty and wellness

Every slot filled, every no-show chased, every regular brought back.

WhatsAppParlour · Dhanmondi

শনিবার বিকেলে হেয়ার স্পা করাতে চাই। দাম কত?

হেয়ার স্পা ২,২০০ টাকা, সময় লাগে ৯০ মিনিট। শনিবার বিকেল ৪:৩০-এ নাবিলা ফ্রি আছেন। ওনার সাথে বুক করে দিই?

জি, নাবিলা আপু হলেই ভালো। আমার নাম তাসনিম।

হেয়ার স্পা, নাবিলা · শনিবার বিকেল ৪:৩০ · ৯০ মিনিট · ২,২০০ টাকা · তাসনিম। কনফার্ম করব?

জি, কনফার্ম।

বুকিং হয়ে গেছে, তাসনিম। আগের দিন আর কয়েক ঘণ্টা আগে হোয়াটসঅ্যাপে রিমাইন্ডার পাবেন, সেখানে কনফার্ম, রিশিডিউল আর ক্যানসেল বাটন থাকবে।

বুকড · শনিবার বিকেল ৪:৩০ · হেয়ার স্পা

What the agent handles for Salons and parlours

  1. Service menu and price questions
  2. Booked with the stylist she asks for
  3. Reminders with Confirm, Reschedule, Cancel
  4. Reschedules and cancellations in the same thread
  5. Aftercare products sold in the same chat
  6. Rebooking when she's due again

Shown on WhatsApp. The same agent answers on your other channels.

See it on your business

Ends in the calendar6 industries

Education

From the first fee question to a seat in the next batch.

MessengerAdmission coaching · Farmgate

Medical admission batch kobe shuru? Fee koto?

1 November shuru, full course fee 18,000 taka. Apnar HSC kon shal e, ar kon group theke?

2026, science. Result ekhono dey nai. Vortir age ekta class dekha jabe?

Ji, Shukrobar shokal 11 tay Farmgate branch e ekta free demo class ache. Booking er jonno apnar naam ar WhatsApp number ta diben?

Nusrat Jahan, 017XX-XXXXXX

Nusrat Jahan · Medical demo class · Shukrobar shokal 11 ta · Farmgate branch. Seat book hoye geche, ager din WhatsApp e reminder paben.

Demo class booked · Fri 11:00 AM

What the agent handles for Coaching centres

  1. Batch dates, fees and seats
  2. Qualifying questions before the demo
  3. Demo classes booked, with a reminder
  4. Enrolment and payment in the chat
  5. Follow-up with students who went quiet
  6. Next-batch campaigns to past enquiries

Shown on Messenger. The same agent answers on your other channels.

See it on your business

Ends in the calendar6 industries

Travel and hospitality

Dates, documents and deposits, sorted before your team picks up.

WhatsAppTour operator · Uttara

Do you have a 3 night Cox's Bazar package? How much is it?

Yes. The 3 night package starts at Tk 11,500 per person on twin sharing, with AC bus, hotel and breakfast. Which dates, and how many of you?

15 November. 4 of us, 2 couples. Ideally under 12k per person

Noted. Cox's Bazar 3 nights · From 15 November · 4 people, 2 couple rooms · Up to Tk 12,000 per person. Our team confirms hotels for those dates. Shall I book a call with them today at 6 PM?

Yes, 6 is fine

Booked. Our team will call you on this number today at 6:00 PM with hotel options and a quote.

Call with the team · Today 6:00 PM

What the agent handles for Tours and packages

  1. Package and price questions
  2. Dates, group size and budget captured
  3. Consultations booked with your team
  4. Document checklists sent
  5. Follow-up on quotes that went quiet
  6. Ticketing handed to your team

Shown on WhatsApp. The same agent answers on your other channels.

See it on your business

Ends in the calendar8 industries

Home and local services

The visit booked, the technician on time, the customer told.

WhatsAppAC service · Dhaka

AC theke pani porche, kal keu ashte parbe?

Ji, kal shokal 10 ta theke 12 tar moddhe technician jete parben. Visiting charge 500 taka. Apni kon area te achen?

Mohammadpur, Tajmahal Road. Thik korte koto lagbe?

Mohammadpur e amader service ache. Pani porar karon koyekta hote pare, tai technician age dekhe khoroch janaben, tarpor kaj dhorben. AC ta kon brand er, koto ton?

Gree 1.5 ton, split. Basha 12, Road 5, 3 tola

Gree 1.5 ton split · Basha 12, Road 5, 3 tola, Tajmahal Road, Mohammadpur · Kal 10 AM to 12 PM · Visit 500 taka. Confirm korbo?

Ji, confirm koren

Confirm hoyeche, kal shokal 10 ta theke 12 tar moddhe technician jaben. Aj shondhay ekhane reminder paben, ar porer servicing er shomoy hole mone koriye dibo.

Visit booked · Kal 10 AM to 12 PM

What the agent handles for AC and appliance repair

  1. Problem and visit-fee questions
  2. Area checked before a technician is sent
  3. Visit booked in an arrival window
  4. Reminder the day before
  5. Seasonal servicing recall
  6. No firm repair price before inspection

Shown on WhatsApp. The same agent answers on your other channels.

See it on your business

Ends in the calendar7 industries

Professional services

Every enquiry turned into a meeting in your calendar.

WhatsAppStudy abroad consultancy · Dhanmondi

I want to do a master's in Canada with IELTS 6.5. What are my options?

With 6.5 you can apply to many Canadian colleges and some universities, depending on the programme. What was your bachelor's subject, and your CGPA?

BBA, CGPA 3.2. Budget is around 25 lakh for the first year.

Thanks. Our counsellor will shortlist programmes for your profile and budget in a free session. Can you come to our Dhanmondi office tomorrow at 4 PM?

Yes. Name's Tanvir Ahmed.

Tanvir Ahmed · Canada, master's · IELTS 6.5 · CGPA 3.2 · Tomorrow 4:00 PM, Dhanmondi office. You're booked. I've sent a checklist of documents to bring, and you'll get a reminder here a few hours before.

Counselling · Tomorrow 4:00 PM

What the agent handles for Study abroad

  1. Score, CGPA, budget and country asked first
  2. Free counselling sessions booked
  3. Document checklists
  4. Follow-up while documents are chased
  5. Reminder before counselling
  6. Never promises a visa or admission

Shown on WhatsApp. The same agent answers on your other channels.

See it on your business

GET STARTED

If it starts with a conversation,we can run it.

One walkthrough on your own catalogue or service menu, in the language your customers write in.

Book a demo