Voice Experience
Meet your customers with empathy at every turn
Designed to make every conversation feel natural. Industry-leading Voice AI allows agents to follow rapid shifts in conversation, sentiment, pitch, and tone detection. This ensures they match the mood of each interaction over 99 languages.
Personalized Voices
Dynamic interrupts
Ultra-low latency
Integration without compromising user experience
Autonomous Agents
Agentic AI in voice
Designed to respond dynamically to nuance and rapid conversation shifts with less human monitoring.
Book me the cheapest flight to SF today.
Let me fetch the available options.
This will take about 10 seconds. Anything else I can help you with?
Multilingual Support
Support 99 languages
Speak to anyone, anywhere with natural tone and emotion over 99 languages
我能为您做些什么?
Hi, how can I help you today?
Hola ¿Cómo puedo ayudarte?
Wie kann ich Ihnen helfen?
こんにちは。本日はどのようなご用件でしょうか?
नमस्ते, आज मैं आपकी किस प्रकार सहायता कर सकता हूँ?
Natural & nuanced
Voice Experience
Strike the right tone
An AI voice that understands caller intent and meets it with contextually relevant responses. This includes natural pauses, inflection, and emotional expressions, like laughter.
Spanish¡Eso es realmente muy útil, gracias!
SpanishJaja, me alegro de poder ayudarte.
That's actually pretty helpful, thanks!
Haha, [Laugh] glad I could make it easier for you.
British accentMy hotel booking didn't go through!
British accentHi Oliver, don't worry, I got you covered.
Emotion-aware call handling
Resolve every ticket with high customer satisfaction thanks to agents that can form decision logic and route responses based on emotional signals, like urgency, profanity, and more.
how?...I've been on hold for 30 minutes, this is ridiculous!...I want to
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